Policy & FAQs

Policies

We want to thank you for considering our products. At our store, all sales are final. By making a purchase with us, you acknowledge and agree to the following terms and conditions. Once a purchase is made, we do not offer refunds or exchanges under any circumstances. We encourage our customers to make well-informed decisions before completing their purchase. Our policy is designed to be transparent and straightforward. By completing your purchase with us, you understand and accept our policy that all sales are final. We appreciate your understanding and support.

Shipping Information

The processing of orders typically may take 7 days to 16 days. Once your order is processed and fulfilled, our shipping process begins. After receiving your tracking number, please allow 2 to 5 business days for your order to arrive. Please note that these timeframes are estimates and may vary based on your location and the required delivery speed. We aim to provide a seamless and satisfactory shipping experience for our customers. If you have any questions or require further assistance regarding our shipping policy, feel free to reach out to our customer support team.

Liability

While we take every precaution to ensure the safe and timely delivery of your packages, we regret to inform you that we are not responsible for any lost or damaged packages once they are in the possession of the shipping carrier. It is crucial that customers double-check and verify the accuracy of their shipping address before finalizing their order. Should you encounter any issues with your shipment, please do not hesitate to contact our customer support team. While we may not be liable for lost or damaged packages, we are committed to assisting you to the best of our abilities. We appreciate your understanding and cooperation in adhering to our shipping liability policy.